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Repeat Prescriptions

blue_yellowPatients on long-term medication can order repeat prescriptions in the following ways:

  • In person - drop your repeat slip or written note (include your name, date of birth and what you want) into reception having clearly marked the items required. Feel free to drop requests in via our post box when we are closed. 

  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.

  • Online - follow the link at the top of this page to request your prescription online. You need to register for this service first. See here for details

  • via a Pharmacy - many local pharmacies collect prescriptions from us on a regular basis. Please speak with the chemist to organise.

 

We do not accept prescription requests by phone unless you are a known housebound patient.

This is because:

1. the increased risk of errors when requesting over the phone and

2. the high number of requests we would receive meaning that it would be harder to get through to book an appointment or make any other query.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from the pharmacist. This means you can collect your repeat medicines directly from the pharmacy without having to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine.

If you would like to be considered for repeat dispensing the first step is to talk to your doctor and ask them if you can use repeat dispensing.

Medication Reviews

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Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Acute Prescriptions

When starting a new medication or giving a one off prescription these are often put on our system as 'Acute' items rather than 'Repeat' prescriptions.  This is normally because they need to be reviewed after starting or shouldn't be used long term. Unfortunately if you try to order an acute prescription online you are not able to as it will not show on your list of repeat medication. Instead you will need to request the medication in one of the other ways listed above. Just because an item has been added as an Acute does not necessarily mean you need to see anyone so please make a request before booking an appointment unless already advised differently. There are plans to upgrade the online functionality to allow for Acute items to be requested in the near future. 

Please allow one full working day for prescriptions to be processed and remember to take weekends/bank holidays into account.

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