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Out of Area Patients

 Our policy is that anyone outside of our catchment area long term must register with a new GP. This has not changed during the COVID-19 (Coronavirus) situation as practices are still registering patients without putting people at added risk e.g. online rather than having to attend a practice. We will give people a limited time to find a new GP but the responsibility lies with the patient to do so.

 

Shielding Out of Area

Government advice was for people to shield at home. If you travelled to or had to stay at an address which is not your registered address with us we strongly suggest that you find a GP in the area you are staying. We will not be able to visit you at an out of area address and to comply with Shielding this is essential to provide you safe care. We will not be able to connect you to local services - again essential at this time. These and other issues are likely to put you at increased risk which is why we think joining a local practice is safer for you.

 

You will be welcome to re-register with us when you return to Bow and we will make that as easy as possible.

 

Temporary vs Regular Registration

 During the COVID-19 (coronavirus) situation we feel that, often, rather than registering as a temporary patient it is better to join as a regular patient. This will help make sure that you needs are addressed locally; whilst many things are decided nationally they are delivered locally and there is a risk that you will miss out if you are not registered locally. This will need to be in discussion with the practice you are registering with but we are happy to support you in this.

 

Travelling for Appointments

 All travel puts you and others at risk so should be kept to a minimum. The national guidance is that you can travel for medical reasons but this should be limited to unavoidable travel – to travel across London, or further, when there are services available closer to you is not advisable.

 

Questions

 Please email tredegar.feedback@nhs.net and someone will contact you to discuss your situation.

 

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